Privacy Policy

Last updated: October 18, 2026

Senior Life Navigator ("we," "us," "our") is committed to protecting your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we handle it, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What We Collect

When you contact us through this website, we collect the information you choose to give us: your name, phone number, email address, your preferred way to be reached, your city or postal code, how you heard about us, and the contents of your message. If you check the box to receive occasional updates, we also note that consent.

We do not collect sensitive personal information (such as health details, financial account numbers, or information about a Power of Attorney or guardian) through this website. That kind of information is only ever collected privately, in person or by phone, as part of our client intake process — never through a public web form.

Website Statistics

We use privacy-friendly website statistics to see how many people visit our site and which pages they view. The information is combined, and we do not use it to identify you, to advertise to you, or to track you across other websites.

How We Use It

We use the information you provide to:

• Respond to your inquiry and follow up with you;
• Provide the coordination services you've asked us for, if you become a client;
• Send you occasional updates or resources by email, only if you've opted in — you can unsubscribe at any time;
• Keep basic internal records of our conversations, so we can provide consistent, informed support.

We do not sell, rent, or trade your personal information to anyone.

Your Rights

You can ask us, at any time, what personal information we hold about you, ask us to correct it, or ask us to delete it. To do so, email us at info@seniorlifenavigator.ca. We'll respond within 30 days.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the most recent version.

Contact Us

Questions about this policy or your personal information? Email info@seniorlifenavigator.ca or call (519) 804-6141.